Eligibility
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Speak with SelectHealth Member Services to Check Your Eligibility

8 am — 6 pm, Monday – Friday

Call Us 1-866-469-7774 (TTY: 711)

Get started.

Or if you prefer, you can also check your eligibility by email.
Click here to complete the form.

As always, we respect your privacy and will not share your information.

Step 1:

Before you call, have your Medicaid
card available.

Helpful to have, but not required to enroll:
Your primary care physician’s name, address, and phone number.

Step 2:

Call SelectHealth Member Services at
1-866-469-7774 (TTY: 711).

Speak with SelectHealth Member Services to confirm your eligibility 8 am — 6 pm, Monday – Friday.

Step 3:

Verify your eligibility.

Once your eligibility is verified, you will be connected to the New York State Marketplace or the Medicaid Choice hotline.

FAQs about
enrolling in
SelectHealth.

People who are thinking about enrolling in SelectHealth often ask these questions.
If you have other questions or concerns, please call SelectHealth Member Services at
1-866-469-7774 (TTY: 711) 8 am — 6 pm, Monday – Friday. We’re here to help.

If you do not have your Medicaid card, you will be asked to provide the following: your first name, last name, date of birth, and Social Security number.

To keep your Medicaid active, you must complete the re-certification form that you received in the mail. To re-certify your Medicaid coverage, you can contact the NY Medicaid Choice hotline at 1-800-505-5678 or locate your closest Medicaid office.

If you enrolled in Medicaid through the Department of Social Services, call NY Medicaid Choice at 1-800-505-5678. If you enrolled in Medicaid through NY State of Health, please call 1-855-355-5777.

Yes. NY Medicaid Choice can also route calls to the Marketplace if needed. NY Medicaid Choice is the best first step for all new potential enrollees.

SelectHealth Member Services hours are 8 am – 6 pm, Monday – Friday. You can also try NY Medicaid Choice at 1-800-505-5678, 8:30 am – 8 pm, Monday – Friday or 10 am – 6 pm Saturday.

Yes, you can enroll online through the NY State of Health Marketplace, here. Sign into your account and pick SelectHealth from VNSNY CHOICE on the plan selection page.