How to Access Your SelectHealth Data with a Health App
How to Access Your SelectHealth Health Data with a Health App
Questions? Call us at the number below.
Did you know you can make your health information from SelectHealth available to a medical or fitness app or wearable health-monitoring device? SelectHealth is excited to offer you a new way to track and manage your health data across apps. We’ve teamed with a partner called 1upHealth to make this kind of sharing as easy and safe as possible.
To learn more about protecting your online privacy when allowing an app to share your SelectHealth data, click on the Privacy Information link to the left.
There are many beneﬁts to accessing and sharing health data through an app.
Some apps allow you to create a complete record of your interactions with different doctors and hospitals. You can even combine that information with data from wearable devices like glucose meters, pedometers, or heart rate monitors. Some other common apps include:
Data sharing gives you the power to own, see and manage your health data in a way that can improve both your health and the quality of your healthcare.
This App Gallery provides a sampling of the third-party apps that are being developed to help you use this information.
Your health app should have a way to add health records from health organizations:
Look for an option to “Add Health Records.” (It might be in “Settings” or “Options.”)
You should be able to find SelectHealth in a list or by typing it into a search box.* When you see the SelectHealth logo, as pictured below, click on it.
- You will be sent to the 1upHealth authorization page outside of the app and asked to enter your email address. Be sure to use the same email address each time you want to provide your SelectHealth data to an app.
If this is your first time trying to access your SelectHealth data with any app, you will be asked to register. You need to register only once to access SelectHealth data with any other health apps.
On registration, be ready to share your name, birthdate, zip code and SelectHealth member ID.
You can find your member ID on your SelectHealth ID card. It’s the number with the letter “V” in the first place. If you can’t find it call your Care Team at 1-866-469-7774 (TTY: 711).
Once you’ve registered, you will be sent a code to the email address you registered with.
Go to your inbox and open the new email from [email protected]. You will see a code with random numbers and letters that looks something like this: 3e90d6. (You’ll have ten minutes—if you forget the code or time runs out, just ask for another one.)
Go back to the authorization page, enter or paste the code from the email into the box and click “Confirm Code.”
You will then see information about what you are about to share with the app. If you are satisfied that that is the health data you want to share, click “Approve Data Share.”
*If you do not see SelectHealth among the organizations available for adding records, the app may not have been approved.
Contact your Care Team at 1-866-469-7774 (TTY: 711) if you would want more information about sharing data with any app, or if you are having trouble registering or authorizing an app.
SelectHealth takes your privacy and the security of your health information seriously.
It is important to understand, however, that once your data is provided to a third-party app, SelectHealth is no longer responsible for the security of that data. This is why you must read the privacy and security policies for any app you choose to share your data with, to ensure you understand how it is protected and used by that application. Be careful to choose apps with strong privacy and security standards to protect it.
Here are some questions to consider when reading an app’s privacy policies:
What health data will this app collect? Will this app collect non-health data from my device, such as my location?
Will my data be stored in a way that will disguise my identity?
How will this app use my data?
- Will this app disclose my data to third parties?
Will this app sell my data for any reason, such as advertising or research?
Will this app share my data for any reason? If so, with whom? For what purpose?
How can I limit this app’s use and disclosure of my data?
What security measures does this app use to protect my data?
What impact could sharing my data with this app have on others, such as my family members?
How can I access my data and correct inaccuracies in data retrieved by this app?
Does this app have a process for collecting and responding to user complaints?
- If I no longer want to use this app, or if I no longer want this app to have access to my health information, how do I terminate the app’s access to my data?
How does this app inform users of changes that could affect its privacy practices?
To find apps that have been reviewed by 1upHealth and found to be qualified and secure apps for our members, follow this link: 1up.health/health-apps/for/health-insurance.
If you believe the privacy of your health care data has been violated, contact the federal Department of Health and Human Services Office of Civil Rights at: www.hhs.gov/ocr/complaints.
Please report any suspected privacy violations or misuses of your health data to [email protected].
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