Transportation to medical appointments for SelectHealth members is covered by Medicaid.
SelectHealth members arrange transportation through agencies that contract with the New York State Department of Health to manage non-emergency transportation services covered by Medicaid.
See below for non-emergency transportation in your area:
New York City, Westchester, Nassau
Medical Answering Services (MAS)
1-844-666-6270
https://www.medanswering.com/contact-center/
When you call, you will need:
- Your Medicaid ID number (this is the ID listed on your Medicaid card formatted as 2 letters, 5 numbers, 1 letter – like XX12345X).
- The name, address, zip code and telephone number of your medical practitioner.
- The street address and the telephone number where you want to be picked up.
- The date and time of your appointment, any special needs you have and the general reason for the appointment (doctor visit, check-up, eye appointment, etc.).
You, a caregiver, or your provider can arrange for transportation.