For your protection, we do not allow others to see your information unless you tell us we can share it with them. There are three ways you can tell us to let someone other than you see information about your care and services with SelectHealth.
- Call Your Care Team at 1-866-469-7774 (TTY: 711) with the person you want to have access to your information and give your permission over the phone.
- If you want someone to see all your information, you can ask the Care Team to mail an Authorization for Release of Health Information and Confidential HIV-Related Information form to your home. Then, fill out the form and send it back to us for processing.
- If you want to allow someone to see just some of your information, write a letter saying that you give your permission to that person to speak on your behalf. In addition to your name and Member ID number, tell us their name, their relationship to you, and the sort of information you are allowing them to see. Send this letter to Your Care Team for processing at this address:
VNS Health
Health Plans ‒ Care Team
220 East 42nd Street
New York, NY 10017