Earn Rewards for Taking Care of Your Health

Depending on your health needs, you could be eligible for total rewards of $900 or more every year!

HomeFor MembersSteps Member Rewards Program

As a member of SelectHealth from VNS Health, you’re automatically enrolled in our Steps to a Healthier Life rewards program (Steps for short). With Steps, you can earn valuable rewards for completing important health activities, like dental visits, eye exams, recommended screenings, and taking your medications as prescribed.

Depending on your health needs, you could be eligible for total rewards of $900 or more every year!

You’ll get a reloadable Steps rewards card when you earn your first reward. Keep it, since new rewards will be added to the same card each quarter.

Some of the ways you can earn rewards:

Health Activity	Value	Frequency	Total Yearly Reward
Achieve and maintain HIV viral load of <200 copies/ml*	$150	Quarterly (4 times/year)	$600
Fill out About Me and My Health Form (English, Spanish) and return it to SelectHealth**	$10	Quarterly (4 times/year)	$40
Complete RHIO consent form	$10	One time reward	—
New Member Orientation	$10	One time Reward	—
Member Advisory Meeting attendance	$10	Two times per year	$20
Primary Care Provider (PCP) visit	$50	Every six months	$100
Newborn Primary Care Provider visit (birth-11 months)	$20	Maximum six visits per year	$120
Pediatric Primary Care Provider visit (age 12-35 months)	$40	Every six months	$80
Pediatric Primary Care Provider visit (age 3-20 years)	$75	Once per year	$75
Dental Exam	$25	Every six months	$50
Eye Exam	$25	Eye exam reward can be earned once every two years	—
Breast cancer screening – mammography^	$25	One per year	$25
Colon cancer screening^	$25	One per year	$25
Managing medication for long-term asthma^+	$25	Once per year	$25
Eye exam for diabetes^	$25	Once per year	$25
Take steps to quit smoking^	$25	Once per year	$25
Sexually Transmitted Infection screenings: Syphilis, Gonorrhea, Chlamydia^	$25	One reward for each screening, once per year	$75
Visit a doctor within 34 days of an alcohol or drug use hospitalization^	$25	Once per year	$25
Outpatient visit with a mental health provider after a psychiatric admission++	$25	Once per year	$25

*For members with HIV. **For a copy of this form, contact your Care Team or download the English form or Spanish form. ^As medically required. +Rewarded at the end of the year. ++Contact your Care Team for details.

You can download the Steps to a Healthier Life brochure here in English or Spanish.

To receive your quarterly rewards, your membership must be active at the time of the completion date.

For Activities Completed	Rewards Added to Card
Apr 1 – Jun 30, 2025	Sept 2025
Jul 1 – Sept 20, 2025	Jan 2026
Oct 1 – Dec 31, 2025	Mar 2026

Frequently Asked Questions

You can earn rewards by completing certain health activities. Talk to your provider about which activities are right for you.

To see the full list of eligible activities, check the Steps Flyer in your welcome kit or the Steps Rewards mailing.

You must be enrolled in the plan to get rewards.

We track your progress through claims your provider sends us. If you complete a health activity, the reward amount will be added to your Steps Rewards Card during the next reward period.

Rewards are added to your Steps Rewards Card based on when you complete the health activity. See the Rewards Schedule above.

You’ll receive an Activity Report that shows which health activities you completed and how much you earned. You can also check your reward balance by:

Visiting mybenefitscenter.com and clicking the Rewards tab
Using the OTC Network App
Calling 1-833-684-8472 (TTY: 711)

You can also view your reward balance in your SelectHealth online account. If you do not have an online account, getting started is easy, and most importantly, secure. Click here to register.

You can use your rewards to buy eligible items:

Anywhere the OTC Network is accepted
(see a list of stores at mybenefitscenter.com or in the OTC Network app)
At stores that accept VISA as long as they do not sell restricted items like alcohol, firearms, tobacco, or lottery tickets

Examples of where you can use your card:

Transportation: Train, subway, bus, gas stations
Utilities: Electric (Con Ed), heating, cable, phone bill
Food: Fast food places, bakeries, anywhere in the OTC Network
Daily Needs: Laundry, dry cleaners, school items, etc.
Clothing/Shoes: Department stores, discount stores, local clothing stores, shoe stores

Rewards cannot be used for gambling or turned into cash.

Note: If a store is part of the OTC Network, you can use your card there—even if the store sells restricted items. That’s because OTC Network stores can check what you’re buying and only approve allowed items. Stores that are not part of the OTC Network can’t do this, so your card might be declined even for items that should be covered.

Why doesn’t my card work everywhere?

Your card doesn’t work at every store because you can’t use your rewards to buy restricted items like alcohol, firearms, tobacco, or lottery tickets.

You can only use your rewards at:

Stores in the OTC Network
VISA-accepting stores that do not sell restricted items

To find OTC network stores, visit www.mybenefitscenter.com or use the OTC Network App.

If your card doesn’t work at a store you’ve shopped at before, call us and let us know the store’s name and address. We’ll try to add the store to the OTC Network so you can keep using your card there.

No. Your rewards will not expire as long as you stay an active member of the plan.

Yes. Your card will be reloaded during the next reward period, so please keep it. You won’t receive a new card each year unless your current one is lost, stolen, or damaged.