How can I make sure a service is authorized?
If you have any questions or concerns about getting authorizations for medical services, please call Your SelectHealth Care Team at 1-866-469-7774 (TTY: 711), and we will help you.
Category: My SelectHealth Medical Coverage
How do I know if a doctor is in the SelectHealth network? Do I have to use a doctor in the network?
Except in rare, special cases, your primary care and other doctors must be in the SelectHealth network of physicians who are experts in our members’ specialized care.
To see if a doctor is in our network...
How can I change my Primary Care Physician (my doctor)?
Contact the SelectHealth Care Team at 1-866-469-7774 (TTY: 711). If you have already chosen a new doctor, give us the doctor's name. Once we confirm that the doctor participates with SelectHealth, we’ll send ...
How do I know if the medications I’m taking are covered?
As of April 1, 2023, outpatient prescription drugs are covered by Medicaid NYRx. Medical benefits, including injectables and physician-administered drugs, are covered by SelectHealth. Learn More
Can I go to any hospital in an emergency?
Yes, in a medical emergency, you can go to any hospital in the United States. You don’t need prior authorization from your doctor or from SelectHealth before getting emergency care in a hospital. Just have th...